Look for the Question Mark next to the bid amount on the lot detail page to request additional information.ģ. We have added a new feature where you can ask questions or request additional pictures on each lot. We are currently not providing in-person previews. Items will remain open for two minutes after the latest bid.Ģ. This auction uses a soft close, which provides an authentic auction atmosphere. Lots will close approximately every 5 seconds. The bidding for this auction will close on Tuesday on the specified close date starting at 2:00 PM or 7:00 PM. It can take up to 24 hours for the Shein customer care team to reply.Weekly Household Auction Terms & Conditionsġ. If you need any other information that this Shein clothing review did not provide, there’s a Live Chat feature on the website with customer service hours between 9 am and 3 pm. Items that cannot be returned or exchanged include bodysuits, lingerie, swimwear, jewelry, underwear, event and party supplies, DIY supplies, beauty, and accessories (except scarves, bags, mermaid blankets), and pet supplies. It’s important to note in this Shein clothing review that if you’d like your money to be put back on your original form of payment, you must specify this in your email.īe sure to read up on your items return policy before buying because the policy varies from item to item. Refunds will be put in your Shein wallet. Returns are usually processed within 5 days of when your order is received.
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